Latin American Contact Center Deploys Innovative Systems’ Solution for More Precisely Targeted Services
From Business Growth to Compliance, Data Can Make or Break Your Goals
When you’ve invested time, money, and effort into building your products and services, a growing base of satisfied customers and streamlined administration delivers a strong, fast ROI. By consolidating, cleansing, and categorizing data from various sources such as core processing systems, ERPs, CRMs, social networks, and accounting, you’ll enhance customer service while ensuring compliance.
Smoother customer onboarding and service
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Collect valid addresses with PostLocate, an Innovative Systems solution
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Check if they’re an existing customer with Enlighten Match
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Verify ID documents with FinScan, an Innovative Systems solution
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Screen against sanctions, internal, PEP, or third-party lists with FinScan
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Screen customers against deceased, government agency, or industry shared lists with Enlighten Match
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Determine the ultimate beneficial owners (UBOs) of corporate accounts with FinScan
Clean data across systems
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Identify potential anomalies and data gaps in your core systems with Enlighten Profiler
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Rationalize legacy systems and harmonize data models across diverse systems using Enlighten Cleanse
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Clean, standardize, and update change-of-address data with PostLocate
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Identify and link duplicates with Enlighten Individual or Enlighten Company Match
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Link customers into household units with Enlighten Household
Prepare your data for application migrations and M&As
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Identify potential anomalies and data gaps in the source and target application system with Enlighten Profiler
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Standardize data across both source and target applications with Enlighten Cleanse
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Identify customer overlap, relationships, and duplicates within the applications with Enlighten Match
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Convert and map your data for migration with Enlighten Transform